Privacy Policy

Privacy Policy for https://compact-car-body-work.collision-talk.com

Introduction

At https://compact-car-body-work.collision-talk.com (hereafter referred to as “Compact Car Body Work,” “we,” or “the Company”), we prioritize the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information from our users, ensuring compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Comprehensive Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, encompassing:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they operate independently and are subject to their own privacy policies. We encourage users to review these policies carefully.

Processing Activities

This policy outlines the practices when:

  • Using Our Services: Authorized users interact with our applications and services, accessing various features and providing personal information.
  • Visiting Our Websites: Users navigate through our online platforms, which may result in data collection as described below.
  • Communication: We send communications like newsletters, promotional emails, phone calls, or text messages (SMS) to keep users informed about our services.

Personal Data Collection and Use

We collect multiple types of personal information from our users, including:

Account Information:

  • User names and passwords
  • Registration details
  • Profile settings

Payment Information:

  • Credit/debit card numbers
  • Billing addresses
  • Payment history

Financial and Purchase Data:

  • Transaction records
  • Order history
  • Product preferences

Mobile Device Identifiers:

  • Unique device IDs (UDIDs) or similar identifiers
  • Location data from mobile devices (with user consent)

Location Data:

  • Geolocation information shared by users (if enabled)
  • IP addresses

Feedback and Reviews:

  • User comments, reviews, and ratings
  • Survey responses

Social Media Information:

  • Profile details and content shared publicly on social media platforms
  • Connections/friend lists (when users connect our service to social media)

Product Information:

  • Product inquiries and preferences
  • Purchase suggestions based on browsing behavior

We gather this data through various means, such as user input forms, order processes, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, always adhering to their respective privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionality of the website, such as allowing secure log-ins.
  • Preference Cookies: Remember user preferences, language settings, and customizer options.
  • Analytics Cookies: Track website usage statistics, understand user behavior, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or required by law. Our retention periods vary based on the type of data:

  • Account Information: Retained until the account is active or closed upon user request.
  • Transaction Records: Kept for financial record-keeping and tax purposes (as per legal requirements).
  • Customer Support Communications: Stored for customer service reference and to improve our support services.
  • Analytics Data: Aggregated and anonymized after a certain period, used for internal analytics and reporting.

Upon determining that personal data is no longer needed or upon request by the user, we delete or anonymize the data securely.

Security Measures

Compact Car Body Work implements robust security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction:

  • Encryption: We utilize encryption for data in transit and at rest to safeguard sensitive information.
  • Secure Processing: Our third-party processors adhere to strict security standards to ensure the protection of data they handle on our behalf.
  • Access Controls: Strict access controls are in place, limiting data access only to authorized personnel or as required by law.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we learn that a user is under 18 and has provided us with personal details, we will take appropriate steps to delete this information from our systems.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its current use.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, except where retention is required by law.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object/Withdraw Consent: Object to or withdraw consent for specific purposes at any time.
  • Non-Discrimination: You have the right not to be discriminated against for exercising your data subject rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact” section below. We will respond to legitimate requests promptly and within applicable legal timeframes.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated revision date. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or correction, unsubscribe requests, or general feedback, please contact us:

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Compact Car Body Work.